Please call our office at (931) 552-9992 ext 2 to confirm if your insurance is an approved carrier.
Billing & Collections
Your copay amount is due on or before your date of service. We will submit your bill directly to your private insurance company. A bill will be sent to your secondary insurance upon receipt of payment or denial from your primary insurance. If you have no secondary insurance, a bill will be sent to you for any balance after receipt of payment or denial from your insurance company. We must make a copy of each insurance card at the time of registration.
You will be contacted prior to your surgery with an estimated procedure cost for your surgery. If for some reason you are not contacted, please let us know immediately.
There are a number of separate charges associated with your surgical procedure. You MAY receive charges from several companies.
- Anesthesia Services of Middle TN, PLLC
- Your surgeon's office - his/her fee for performing your surgery.
- Pathology services - for tissue specimens removed during surgery requiring further examination and any lab / blood tests. This may include both facility fees and professional fees.
- Radiology services – for x-ray imaging during or prior to surgery. This may include both facility fees and professional fees.
Full payment is due within 90 days from your date of service. Please contact your insurance company directly if you experience any delays. YOU are responsible for guaranteeing payment on your account and being aware of your individual policy restrictions and benefits.
Your insurance company, including Worker's Compensation, auto (no fault) and personal injury, is legally responsible to you. Our relationship is with you, our patient, not your insurance company. Consequently, all charges incurred are your responsibility. The obligation to assure payment in a timely manner lies with you regardless of what your insurance company chooses to do. You should normally receive a response from your insurance company within 30 days of your date of service. If you experience a delay, it is expected that you contact your insurance company to check the status of your claim and to expedite payment. Please call our Regional Business Office at (855) 334-8860 if you encounter a problem with your insurance company and need our assistance.
The Surgery Center of Clarksville’s policy is to refer delinquent accounts to an outside collection agency to obtain payment for services provided.